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Private Practice Owners:

Take these 5 steps to reduce same-day cancellations  While working with private practice owners, the following statement comes up quite often in our consultations: “If I could just take control of my cancellations…” As an owner, it can be extremely frustrating when same-day cancellations are high. High cancellations can really affect the bottom line. They… Continue reading Private Practice Owners:

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Recruiting and Hiring

The willing and able employee

I have found that employees who are willing AND able are the best employees to have and they will literally make you smile. It is important to be able to identify willingness and ability in an employee and also to be able to know how to spot when someone is only one or the other.… Continue reading The willing and able employee